Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Information Collection

We collect information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping address, payment information, and any other details you choose to provide.

We also collect information automatically as you navigate our website, including your IP address, browser type, operating system, referring URLs, and other usage details. This helps us improve our site and enhance your user experience.

Information Usage

We use the information we collect to:

Process and fulfill your orders
Provide customer support and respond to your inquiries
Send you updates, promotional materials, and other information related to our products
Improve our website, products, and services
Analyze usage patterns and trends to better understand our customers
Comply with legal requirements and protect our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

With your consent
To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
To comply with legal obligations, enforce our site policies, or protect our rights, property, or safety
In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, and delete your personal information. You can do this by logging into your account or contacting us directly. Additionally, you have the right to object to or restrict certain types of data processing and to request data portability.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@neongram.in

Address: 123 Park Street, Kolkata, West Bengal, India - 700016